Legal
Effective date: 1 October 2026 · Last updated: 1 October 2026
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The information on our website is general guidance about air conditioners. It is not a substitute for an on-site inspection by a qualified technician, and prices or timings only become binding once quoted in writing.
The content on frostgenius.com — including articles, symptom guides, sizing tables and frequently asked questions — is provided for general information about air conditioning systems. It is not professional advice for your specific equipment or property.
Air conditioners combine high-voltage electrics, pressurised refrigerant and moving parts. Faults that look similar can have very different causes. A reliable diagnosis requires an on-site inspection with proper instruments. Do not attempt electrical or refrigerant work yourself.
Capacity tables and efficiency information on this website are typical guidelines. Actual requirements depend on room size, insulation, sun exposure, ceiling height, occupancy and equipment in the space. Our recommendations are confirmed only after a site survey.
Any timings, durations or descriptions of work on this website are indicative. Prices are confirmed only in a written quote after inspection, and booking slots depend on availability.
Manufacturer and brand names mentioned on this website belong to their respective owners. Their mention does not imply endorsement by or affiliation with those manufacturers unless stated.
Links to external websites are provided for convenience. We have no control over their content and accept no responsibility for it.
We aim to keep website information accurate and up to date, but we do not guarantee that it is complete or free from error. We may change content at any time without notice.
To the extent permitted by law, Frost Genius is not liable for any loss or damage arising from reliance on general information published on this website. Our responsibilities for work we carry out are set out in our Terms and Conditions.
Questions about this policy can be sent to service@frostgenius.com or raised by phone on 01827-788788. Our postal address is listed on our Contact page.
