Frost Genius

Contact & Booking

Book a visit or ask us anything about your air conditioner.

Call, email or send the form below. Our booking team will confirm a time, the technician and what the visit is likely to cost.

Reach us directly

Talk to a person, not a call centre.

Phone

01827-788788

Email

service@frostgenius.com

Office address

2/3, Mymensingh Road, 43, Aziz Super Market, 2nd Floor, Shahbag, Dhaka-1000

Helpful to have ready

Booking request

Tell us what you need

Fields marked with an asterisk are required. We reply to booking requests by phone or email to confirm your slot.

AC Service Booking

Find our office

Visiting us

Our office is at 2/3, Mymensingh Road, 43, Aziz Super Market, 2nd Floor, Shahbag, Dhaka-1000. The building is Aziz Super Market; take the stairs or lift to the 2nd floor.

Most of our work happens at your home or business, so please call before visiting to make sure the right person is available to help you.

Customer support team taking AC service bookings on headsets

After you get in touch

What happens next

A member of our team calls or emails to confirm the date, time window and the technician who will visit.

On the day, the technician calls before arriving so you know exactly when to expect them.

After inspecting the unit, the technician explains the findings and gives you a written price before any work begins.

Call or email us as early as possible and we will move your booking to the next suitable slot. See our Refund and Cancellation Policy for details.