Legal
Effective date: 1 October 2026 · Last updated: 1 October 2026
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Our website uses a small number of cookies to work properly, remember basic preferences and understand how pages are used. You can control or delete cookies in your browser settings.
Cookies are small text files placed on your device when you visit a website. They help the site work, remember choices you make and provide information about how the site is used.
Frost Genius uses cookies to keep the website secure and working correctly, to remember form inputs while you complete a booking request, and to understand which pages are useful so we can improve them. We do not use cookies to sell your information.
Some pages include content from external providers, for example an embedded map on our Contact page. These providers may set cookies under their own policies. We recommend reviewing their privacy and cookie information.
Most browsers let you view, block or delete cookies through their settings. Blocking all cookies may affect how parts of our website work, including the booking form. You can also delete cookies already stored on your device at any time.
Session cookies are deleted when you close your browser. Persistent cookies remain for a set period or until you delete them. We keep cookie lifetimes no longer than necessary for their purpose.
We may update this Cookie Policy when we change the tools we use on our website. The current version and its effective date are always shown on this page.
Questions about this policy can be sent to service@frostgenius.com or raised by phone on 01827-788788. Our postal address is listed on our Contact page.